Once the potential client calls The Light Program, an intake coordinator will schedule the client for an initial assessment process with the primary therapist of The Light Program nearest to where the client lives or in the client’s preferred location. Clients will be seen for initial evaluations within two business days; sometimes, a client may be scheduled for an initial evaluation on the same day that the registration phone call is made.

The primary therapist and the potential client will meet individually to discuss The Light Program and the client’s reason for scheduling the initial evaluation. During this assessment process, paperwork and other documents will also be completed and goals will be developed based on the person’s unique needs.

A determination will be made as to whether or not The Light Program is the appropriate level of care. If it is, the client will start the program as soon as that day. If The Light Program cannot provide the appropriate level of care, the therapist will offer alternative resources for the potential client.