To schedule an assessment/intake appointment to The Light Program for yourself or someone else, contact our admissions department.

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What happens after I call to schedule an assessment?

Admission to The Light Program involves a three-step process.

1. Admissions requests information

  • Our admissions staff member requests general information including the client’s name, birth date, contact and insurance information, as well as a brief description of current symptoms and usage.
  • Family members, doctors, social workers, EAPs or therapists can call on behalf of a client to schedule the initial appointment, if necessary.

2. Admissions schedules a Level of Care Assessment (LOCA)

  • Admissions will help determine which Light Program site is best suited for you based on the programming available. They will then schedule the LOCA with one of the clinicians at that site within 24-48 hours of your initial call.
  • The purpose of the admissions interview is simply to schedule a LOCA. It is not a clinical evaluation.
  • In the case of an emergency call, the intake coordinator will gather information to determine whether you are in imminent danger. If it is an emergency, you will be referred to your local emergency room or 911 for immediate assistance and to ensure you receive the appropriate higher level of care. Otherwise, you will be registered and scheduled for the first available and mutually agreeable initial appointment with The Light Program.

3. Telehealth Level of Care Assessment (LOCA)

  • At the scheduled time and date, log into our BlueJeans video conferencing system with the login information emailed to you by the admissions team.
  • In order to complete the assessment, you will need access to reliable internet, a front-facing camera, and a working email address to receive consents and telehealth links. A smart phone (iPhone, Android, etc.) can be used. If you do not have internet, Comcast is offering 2 months of Free High Speed Internet if you apply before April 30th.
  • During the LOCA, an experienced clinician will work with you to determine the level of care necessary to achieve their treatment goals.
  • LOCAs take approximately 1 hour 30 minutes to complete.
  • A Light Program admissions professional will verify that treatment services are covered by your insurance provider during the assessment process.
  • If a completed assessment indicates that you should pursue outpatient (OP), intensive outpatient (IOP), or partial hospitalization (PHP) treatment with The Light Program, we can admit within 24-48 hours, or potentially the same day, depending on the next scheduled session day.
  • If our assessment determines that you require a higher level of care than we offer, we will refer you to our network of trusted partners.

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Any professional referrals to outside treatment centers or community resources that come about as a result of the assessment are based on your identified needs and best interests.

Whether or not you pursue treatment with The Light Program following the assessment process, we will remain an available resource for questions, support, and other needs.